1. Introduction
Welcome to AI Custom Bot ("we," "our," or "us"). We are committed to protecting your personal
information and your right to privacy. This Privacy Policy outlines our practices regarding the
collection, use, and disclosure of your information when you use our website and services.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in
obtaining information about us or our products and services, when you participate in activities on
the website, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions
with us and the website, the choices you make, and the products and features you use. The personal
information we collect may include the following:
- Name and Contact Data (Email address, phone number).
- Company information (Company name, website URL).
- Project details (Service interest, budget range, project description).
3. How We Use Your Information
We use personal information collected via our website for a variety of business purposes
described below:
- To facilitate account creation and logon process: If you choose to link your
account with us to a third-party account (such as your Google or Facebook account), we use the
information you allowed us to collect from those third parties to facilitate account creation
and logon process for the performance of the contract.
- To send you marketing and promotional communications: We and/or our third-party
marketing partners may use the personal information you send to us for our marketing purposes,
if this is in accordance with your marketing preferences.
- To fulfill and manage your orders: We may use your information to fulfill and
manage your orders, payments, returns, and exchanges made through the website.
- To deliver services to the user: We may use your information to provide you
with the requested service.
4. Data Storage and Security
We use Google Sheets and Google Apps Script to process and store simple form submissions. For more
complex CRM needs, we utilize GoHighLevel. We have implemented appropriate technical and
organizational security measures designed to protect the security of any personal information we
process. However, please also remember that we cannot guarantee that the internet itself is 100%
secure.
5. Sharing Your Information
We do not share, sell, rent, or trade your information with third parties for their
promotional purposes. We may process or share your data that we hold based on the following legal
basis:
- Consent: We may process your data if you have given us specific consent to use
your personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary
to achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we
may process your personal information to fulfill the terms of our contract.
- Legal Obligations: We may disclose your information where we are legally
required to do so in order to comply with applicable law, governmental requests, a judicial
proceeding, court order, or legal process.
6. Contact Us
If you have questions or comments about this policy, you may email us at info@aicustombot.net.
